The Relationship between Macbeth and Lady Macbeth :: Free Macbeth Essays

The Relationship between Macbeth and Lady Macbeth Throughout the play of "Macbeth" written by William Shakespeare there is an on-going relationship between Macbeth and Lady Macbeth. This relationship is one of the functions of the play that creates most of the actions, reactions, moods, feelings and attitudes. Macbeth's relationship with his wife was not always great. This is shown in one of there conversations; MACBETH: "We will proceed no further in this business: He hath honour'd me of late; and I have bought Golden opinions from all sorts of people, Which would be worn now in their newest gloss, Not cast aside so soon."(Macbeth,I,vii, ) LADY MACBETH. "Was the hope drunk Wherein you dress'd yourself? hath it slept since? And wakes it now, to look so green and pale At what it did so freely? From this time Such I account thy love. Art thou afeard To be the same in thine own act and valor As thou art in desire? Wouldst thou have that Which thou esteem'st the ornament of life, And live a coward in thine own esteem; Letting "I dare not" wait upon "I would," Like the poor cat i' the adage?"(Macbeth,I,vii, ) In these two quotes we see that there is a disagreement that continues through the entire scene. Macbeth decides that he does not want to murder Duncan and that is final and that the discussion is over. Lady Macbeth on the other hand feels that Macbeth is being a coward and that he should think about what he is doing before he makes up his mind. Slowly throughout the scene Lady Macbeth convinces Macbeth that he should kill Duncan and he finally agrees. This goes to show that the relationship produces a sense of trust and openness. This is due to the fact that Macbeth listens to his wife and finally takes what she has to say into thought and carries through with it. The function of this is to create a sense of hostility amongst the audience. Everyone can't believe that Lady Macbeth is encouraging her husband to kill someone and it really makes them uncomfortable and shifts there mood of love towards Lady Macbeth to hate. This mood of the audience is highened in Act 2 Scene 2 when once again Macbeth has decided that he is going to stop what he is doing although he had already killed Duncan;

Speech on Sleep

According to the research of Dr. James B. Maas, 40% of Americans (100 million people) are moderately to severely sleep-deprived! High school and college students are among the most sleep deprived people in our population. 60% are sleepy during the day and 30% fall asleep in class at least once a week. The average person needs at least seven to nine hours of sleep every night but Many people do not get the sleep they need because their schedules don’t allow adequate time for it and they do not know the negative effects lack of sleep can have on their health and functioning. Today I’m going to inform you on the effects lack of sleep has on our body such as depression, premature skin aging, and Obesity. Shown in a 1997 study by researchers at the University of Pennsylvania, people who slept less than five hours a night for seven nights felt stressed, sad, and mentally exhausted. Over time, lack of sleep can contribute to the symptoms of depression because Depression results from serotonin imbalance, which regulates mood and sleep. Next I mentioned premature skin aging. When you don’t get enough sleep, your body releases more of the stress hormone called cortisol. In excess amounts, cortisol can break down skin collagen, the protein that keeps skin smooth and elastic, hence premature wrinkles occur with in the skin. Last but not least, weight gain. Lack of sleep increases hunger and appetite. According to a 2004 study by Phil Berman and colleagues, people who sleep less than six hours a day were almost 30 percent more likely to become obese than those who slept seven to nine hours. Not only does sleep loss appear to stimulate appetite, but it stimulates cravings for high-fat and high-carbohydrate foods. To conclude, sleep is a very important key factor to our daily performance. Lack of sleep leads to unwanted conditions like I mentioned depression, premature skin aging, and excessive obesity. Although we all have very busy schedules, there is no way that everyone in this room cant dedicate 7 to 9 hours out of the 24 hours there is in a day to sleep.

Dress for Succes

When I think of the phrase â€Å"Dress for Success! † I think of a person getting ready or preparing for a big job interview. Like when person goes to a job interview wearing a muscle shirt and shorts for a job that requires you to cook food. Or when a person wears super fancy clothes to an interview that requires you to clean bathrooms. â€Å"Dressing for success† is like a guide telling you what you might need to wear to make a good impression. Dress for success means to dress for the occasion. You want to dress for the occasion because you don’t want be out-of-order. An example of this is going to church in pajamas. That is an example of dressing out-of-order. Schools are even making their dress codes better. They don’t want the kids to dress themselves in tank tops and super short shorts. Some girls do that just to fit in. Those girls are dumb. Dressing for success doesn’t only apply to job interviews, but for many other things. If you’re running for long distances, you don’t want your everyday clothes to slow you down. How coul you fix this simple problem? You could get the appropriate clothes for running and it would help you by taking off unneeded weight and make you not get tired as quickly. When you are applying for a job interview, you should look nice. If you want to get a job at a bank, you should wear nice pants and a nice shirt, or a dress. If you are applying for a job at Hot Topic you could probably wear a T shirt from your favorite band and skinny jeans. Avoid too many body piercings though. When you go to a job interview or someones funeral you have to dress with respect. And nice. You don’t want your butt or boobs hanging out. You want people to think your decent and well-behaved. Another example is when you wear a tank top and some booty shorts to school. That’s not a good thing to wear. You got to wear non-distracting clothes. When you come to school you don’t really have to dress for success but you don’t want to come looking a hot mess. Come looking decent. I think dressing for success is important because people will make assumptions about you. If you’re in Wal-Mart and you’re wearing old pajamas with holes in them in all the wrong places, people will think you’re weird. If you’re at a school dance, casual, and you wear a wedding dress, people will think you’re lame and weird. If you go to prom wearing a dressing robe, people will NOT dance with you. When I think of dress for success I think of†¦ Say you wanna go to Adventure. Your friends are dressed in booty shorts and tank tops but there are hundreds of people they’re looking at you, is that really how you wanna dress? People don’t want to see girls in booty shorts walking around at the age of 11 or 12. I think people should dress a certain way. One reason is if you own a fortune 500 company and you wear flip-flops and a tank top. The workers won’t take you seriously.

Gender Essay Essay

During this essay I will be assessing the view that over the recent years the roles of both men and women have changed affecting society and the majority of households. In 1957 Elizabeth Bott as one of the first sociologists to study how the change of leisure, employment and lifestyle affected the roles of husbands and wives. She called these conjugal roles and claimed that there were two main types, segregated and joint. Segregated roles consisted of the splitting of the domestic tasks, where the men took care of the DIY tasks they carried the instrumental role. Women’s tasks consisted of the cleaning, the cooking etc. they carried the expressive role. Joint roles meant the domestic labour within a household as distributed evenly. Willmott and Young studied the symmetrical family offering an alternative perspective on conjugal roles, claiming they had become increasingly similar. It appeared that division of labour based on gender was breaking down. Although, many did support this idea their work was challenged by feminist sociologists such as Ann Oakley. She provided some imperial research which dismissed the view of the sharing caring husband. Oakley based her research on interviews in which she had conducted on 40 married women with 1 or more dependant children. It showed that women saw housework and childcare as their prime responsibility and received little help from their husbands. Whereas Willmott and Young had claimed that 72% of men ‘help in the house’, this figure indicates that husbands only had to perform one household chore a week. Oakley stated that this is hardly convincing evidence of male domestication and women carried a dual burden, they go to work come home a follow out the domestic labour. However this evidence is 30 years out of date, but it does show that the roles of men and women are gradually moving towards equality and the symmetrical family but are still a long way from it. Fiona Devine conducted a small scale study of car worker’s families in Luton indicating that men’s contribution to domestic labour increased when their wives re-entered paid employment. But the man’s role is still secondary; all women remain responsible for childcare and housework where their husband’s merely help them. This evidence clearly shows a pure suggestion of division of labour in most household tasks, although the equality and change indicates the tasks are becoming joint due to women working. To help show this trend another piece of research came into focus by Jonathon Gershuny, in which he analysed data from 1974-1987. It showed a gradual increase in the amount of domestic tasks preformed by men, and this increase is greatest when women are in full-time paid employment. Husbands whose wives worked spent double the amount of time cooking and cleaning. Gershuny concludes that women still bear the main burden of domestic labour, and there is a process of lagged adaptation. He thinks it may take up a generation or more until men catch up and make an equal contribution.

Excellence in Customer Service & Organisations

BSBCUS501C Work Related Project Question 1 Excellence in customer service is the objective of all organisations wishing to be successful. However, there is often a gap between customer expectations and management perceptions of customer expectations. Organisations often fail to get close to their customers and correctly read their expectations. Other reasons for customer service problems include: not listening to or collecting information from customers * poor, or no, focus on the actual design of processes to turn identified customer needs into products and services * gaps between what the organisation intends to produce for its customers and what its systems do actually produce * gaps between what the system is intended to deliver for customers and what it actually does deliver * cost constraints, or failure to set and meet realistic performance standards, which affect what the organisation can actually deliver * poor staff attitudes, training levels and working materials * gaps be tween what salespeople promise and the actual service or product quality Source: Zeithaml, Parasuraman & Berry (1990) In approximately 2000 words comment on these statements. By implementing customer feedback strategies, the organisation will be able to discover the company's strengths and potential weaknesses, as set by the actual customer. Reacting on the feedback in a timely and appropriate manner will increase revenues and customer satisfaction.Although a customer feedback programs will be an added cost in the beginning, long term it will save money for the organisation, as it costs far more money to get new customer’s than keep a satisfied, existing customers. Understanding what customers think of the organisation will improve service delivery and quality of products leading to business sustainability. By conducting market research and analysis of customer’s needs and expectations, an understanding of what the customers think about the organisation can enhance the continuous improvement process within the organisation. Customer perceptions are a subjective assessment of actual service experiences. Customer erceptions and customer expectations play an important role in service marketing and are the standards of performance against which service experiences are compared, and often formulated in terms of what a customer believes should or will happen. Supplying reliability to the customer will have the highest influence on the customer’s perception of quality and ability to perform the promised service effectively with efficiency. Responsiveness from employee’s and the willingness of the organisation to help customers and to provide them with a prompt service to deal with their queries, concerns or complaints will determine how the customer perceives the organisation.Giving the customer assurance and inspiring trust and confidence in the product or service supplied will encourage and support the organisations objectives or goals. Showing the customer empathy, caring and individualized attention during the process will enhance the customer’s individual experience with the organisation. By not knowing what customers expect is one of the root causes of not delivering to the customer their expectations. This is the difference between customer expectations of the service and the organisations understanding of those expectations. Unwillingness to ask customers about their expectations will not address current issues, service providers may think that they know what is best for their customers but without research, information and data, they may well be misaligned.Feedback strategies may include electronic feedback mechanisms using intranet, internet and email, feedback forms, questionnaires, formal or informal surveys and interviews or databases and other controls to record and compare data over time. Market segmentation to understand the needs of the market are important. Market segmentation is the grouping of customers sharing similar requirements, expectations and demographic or psychographic profiles. Segmentation is usually done to understand the needs of customers more elaborately or distinctly. When asking customers for their input or feedback, they need to feel as if their opinions matter, they are more likely to continue supporting the organisation if they feel their feedback has been taken seriously and into consideration.Listening to the customer and acting timely on their feedback is important for the organisation, failing to understand a customer’s needs can result in widespread negative comments about the organisation and the loss of customers and potential customers. By not listening to customers and understanding what they need from a product or service will not allow the organisation to maintain its effectiveness in the market place, producing poor quality products or service and effecting overall profitability for the organisation. Each organisation needs to de velop and establish procedures, standards and guidelines for customer service requirements and communicate these to all staff. By establishing courses of action to accomplish specific goals, utilising information and data obtained through feedback will assist in identifying and acting upon the customer’s needs.These may be established through strategic or action plans that identifies the customer’s need, arranges for, and obtains resources needed to accomplish the desired goals and objectives. By collecting information and data, planning areas for improvement that will improve the final output, will increase the quality of the service or product supplied. Identifying and acting timely on these inputs will ensure a competitive edge is maintained for the organisation. Identifying existing and potential problems or issues and obtaining relevant information about the problem will ensure the specific or root cause of the problem is identified. Once this has been achieved re commendations and corrective actions can be developed and proposed for implementation.By performing a gap analysis to measure the organisations current performance against their desired outcomes can identify areas for improvement. Analysing data and quantifying the information will establish where the organisation currently is and where they need to be. Gaps may exist in various stages of the input process that affects the outcome. Poor quality raw materials or excessively priced materials will directly affect the quality and cost of the final product or service. Gaps may exist in the process and need to be identified promptly. Ensuring all customers internal and external are part of the review process ensures opportunities for improvement are identified and acted upon timely.Gaps or areas for improvement need to be identified so quality products or service can be maintained. Employee loyalty needs to be earned, rather than assumed and this is achieved through commitment and communi cation by the management team. Organisations need to express and act on a commitment to develop employee’s career objectives by introducing initiatives that make employees believe that their current job is the best path to achieving their career goals, delivering customer satisfaction and feeling valued within the workplace. By including opportunities for personal growth and investing in the professional development of people within the organisation will improve outputs.Identifying correct resources and developing well-defined career paths and conducting analyses of current practices will highlight these areas where training, mentoring, and coaching, or areas of improvement are required within the organisation. Establishing effective working relationships among team members and participating in solving problems and making decisions allows employees to be empowered and part of the process, increasing participation levels and drive to complete desired changes. Communication to employees and customers, expressing ideas and information clearly and concisely, sharing information will all assist with accomplishing the goals or vision set out. A common characteristic of successful services is teamwork. A feeling of teamwork is created when employees see other employees and management as key members of the team.The lowest-level employee must feel that management; from their immediate supervisor to the CEO of the company, cares about them and that they are a critical part of the organisation’s success. This is achieved when every employee is involved in the organisation’s decision process and committed to providing a high level of service to customers, the company and to other employees. Cost constraints can affect the quality or price of the final service or product. Good purchasing practices are integral to organisational success. Developing budgets and resource plans, managing materials, equipment or labour will create quality products for custo mers. During the planning process of resource procurement, identifying the need is the first step in the process.Organisations may be required to upgrade the current capacity of buildings or machinery used in the process to meet new orders or upgraded products. Investment funding may be necessary if new plant and facilities are needed. Skills of the workforce may need to be improved or obtained to operate new systems and produce the new product or service effectively. A raw material needs to be assessed for cost and quality as an input. If materials are too highly priced the end product would be too expensive for the consumer, equally, if the materials were of poor quality, the end product may not reach the customers expectation levels, in each case the consumer would be hesitant in purchasing the goods or product.Ensuring a timely supply of raw materials enables the organisation to supply a constant flow of service or product outputs. Healthy cash flow is essential if business is t o respond to changing demands and requirements in any production activity. Quality management of resources bring together all inputs, ensuring that these are timely and consistent that will achieve quality products and an effective, efficient workforce. Employee’s need to understand the needs of the customer and what they actually require. By understanding who the customers are, both internally and externally, and actively listening to the customers to identify their needs, the employees can then check that customer needs have been met.Proactively engaging with customers to understand their needs and gaining feedback will highlight areas for improvement. Employee attitudes can affect an organisation's growth and profitability. Early detection and resolution of employee attitude problems can minimize the effect of poor performance and strained relationships within the workplace. Recent organisational changes may have contributed to changes in employee attitudes that may not ha ve clearly described the role requirements. Employee’s attitudes may have changed based on the availability of resources necessary to perform their job functions or because of poor relationships with supervisors and managers. In some cases, the employee's job functions may be too challenging for their skill set.Training informally or formally utilising mentoring, coaching or external facilitation may be required. To perform their job role according to the organisational standards, employees must have the correct equipment and resources. The equipment needs to be in good condition and the employees must have the knowledge and training to properly use the equipment to enhance the quality of their work. Retaining customers through effective customer service enables easier growth, indirectly and directly by sustaining healthier volumes and margins, and by business expansion from word-of-mouth referrals. An improved level of customer retention through effective customer service al so improves staff morale, motivation and an increased productivity.Improved employee morale and motivation resulting from reducing customer attrition also positively benefits staff retention and turnover. Improving customer service, especially empowering and listening to customer service staff, offers many organisations a bigger return on investment. Employees who follow established procedures and guidelines for customer service and who are committed to customer needs, presenting themselves in a polite manner even under situations of high pressure can quickly attend to the customer’s requirements. Understanding the level of service required ensuring quality procedures are followed in providing services and taking corrective actions where possible to meet the customer’s needs will re-enforce the organisations commitment to service quality.Providing frequent and clear concise communication from management on what is expected and how the service is to be performed will su pport established policies and procedures. Providing employees with constructive feedback to help them understand how the service is to be performed and what management expects from the service, will provide employees with product and service knowledge so they can perform their jobs in a professional manner. Training employees in the correct methods of performing the service and how to communicate effectively with customers, supervisors and with other employees will enhance professionalism within the organisation.The quality of service delivers results in customer satisfaction and their retention, as it reinforces the perception that the value of the service received is greater than the price paid for it. Promises are made to consumers by organisations advertising using sales promotions and sales staff to promote products and services. These promises may be explicitly stated or they may be implied that the organisation can offer these services. If the organisation does not provide t he service that is promised, there is a gap between what customers expect and the service received. To increase customer exposure, organisations are tempted to make promises that may be difficult or even impossible to deliver.Communication through these channels tends to raise customer expectations and set certain standards to assess the service in the minds of customers. Any discrepancy between promised and actual service tends to broaden the customer gap. The tendency to over promise increases with pressure to achieve greater profits or to meet competitive claims. In both cases, severe damage to the organisations image can occur since it is unlikely the organisation can fulfil the service as promised. Each organisation should ensure that what they say they can offer, they will give to the customer as promised. This forms the backbone of the service bundle established by the organisation to achieve expected customer service.

Jessica Johnson v. Wilkinson Manufacturing Essay - 1

Jessica Johnson v. Wilkinson Manufacturing - Essay Example This Act gives an individual the right to receive equal treatment in terms of pay in comparison to members of the opposite gender. However, there must be adequate proof that the claimant does like work, which has been rated to be of a similar value to a person of the opposite sex in the process of job evaluation. In addition, the claimnat has to prove that he or she is doing work of equal value as the member of the opposite sex. Thus Jessica is in a position to claim sex discrimination since she meets the above conditions. Furthermore, the Equality Act 2010 renders sex discrimination illegal. In particular the clause of the Act that prevails in this case is the equal terms-equal pay. Thus Jessica’s renumeration ought to be equal to those of his male counterparts who are employed in the same managerial position as her (Crown et al). The Equal Employment Opportrunity Comisssion (EEOC) is the federal body charged with the responsibility of enforcing breaches against workplace discrimination laws. The EEOC is the agency that handles discrimination complaints based on the complainant’s sex or other factors such as color, religion, nation of origin dependent on the nature of complaint. In addition, the EEEOC is also entitled to file complaints against employers on behalf of employees who have alleged to have been discriminated. Wilikinson manufacturing is practicing sex discrimination. However, there is an available defense, which can prevail; the pay secrecy clause in employment contract which is unimplementable since it is difficult to find out whether the pay difference is associated with a particular characteristic. Therefore, Jessica cannot really tell whether pay difference is due to gender factor or a hidden characteristic secret to Wilkinson Manufacturing (EEOC et al). In this issue Jessica would emerge the victor since the factor, which ought to determine her renumeration is level of work and value of

Windows File System Comparison Essay Example | Topics and Well Written Essays - 750 words

Windows File System Comparison - Essay Example The two main categories of file systems used by different Microsoft Windows operating systems are the File Allocation Table (FAT) and the New Technology File System (NTFS). There are different versions of FAT, which are FAT 12, FAT 16, and FAT 32; while for NTFS, there are NTFS or NTFS 4 and NTFS 5. These file systems have many characteristics in common which will be pointed out in the discussion below. The FAT file system is the one being used by Microsoft DOS and older versions of Microsoft Windows. In fact, any version of Windows can have FAT as its file system. When a volume is formatted and the FAT file system is used, a data structure is created by Windows which is used to record the data blocks on the hard drive that are allocated to each file in order for the files to be retrieved at a latter time. FAT is considered to be a simple file system which makes it an ideal file system format for most memory cards and floppy disks. FAT file system is suggested if the computer has two operating systems installed. FAT file system allows file sharing among different operating systems. That is one advantage of using FAT as the start-up partition even for newer computers that have the latest versions of Microsoft Windows. One of the major limitations of the FAT file system is its ability to handle large files and volumes. ... However, its maximum volume limit is 16 MB which is why this is only commonly used in floppy disks. FAT 16 This file system supports all versions of Microsoft operating systems but only allows a maximum volume size of 2 to 4 GB and maximum files of 65,536. The maximum size a file can have is also 2 GB. The standard FAT 16 version only allows 8 characters in the file name and 3 characters for the extension name; whereas with the extended version, it already allows up to 255 characters. FAT 32 The only operating systems that are supported by this file system are DOS 7.0, Windows 98, ME, 2000, and XP. The volume size limit is increased to 32 GB for all operating systems, but in some cases, up to 2 TB. The maximum number of files that can be on a FAT 32 volume is 4,194,304 with a maximum file size of 4 GB less 2 bytes. New Technology File System (NTFS) As Yousef stated, the New Technology File System or NTFS is: An advanced file system that provides performance, security, reliability, and advanced features that are not found in any version of FAT. For example, NTFS guarantees volume consistency by using standard transaction logging and recovery techniques. If a system fails, NTFS uses its log file and checkpoint information to restore the consistency of the file system. In Windows 2000 and XP, NTFS also provides advanced features such as file and folder permissions, encryption, disk quotas, and compression. (2004) Both versions of NTFS have the maximum volume size limit of 2 TB but there is no limit to the number of files that can be stored in the volume, as well as to the file size. NTFS 4 or plain NTFS started with Windows NT 4.0 and can also support Windows 2000, XP and 2003 Server. NTFS 5 also has support for the same